Our Services
Uncharted Psychology offers in-person and telehealth appointments, or a hybrid model if that best suits your needs. Currently, for telehealth appointments, you must be located in the state of Ohio at the time of your appointment.
Uncharted Psychology offers in-person and telehealth appointments, or a hybrid model if that best suits your needs. Currently, for telehealth appointments, you must be located in the state of Ohio at the time of your appointment.
Uncharted Psychology offers individual psychotherapy services for individuals aged 18 and older treating a variety of concerns including anxiety, depression, trauma, grief and loss, stress management, anger management, life transitions (e.g., divorce, change in employment, etc.), existential concerns, and adjustment disorders. Dr. Keller also works with individuals living with or healing from relationships with narcissists, as well as individuals that need assistance in developing skills and support to establish and maintain boundaries.
Couple’s psychotherapy services are available to individuals aged 18 and older in a committed relationship. These services are available to couples of any sex, gender, marital status (i.e., couples do not have to be married), sexuality, etc. Couple’s psychotherapy can focus on a wide variety of topics including communication, conflict resolution, infidelity, blending families, parenting, phase of life changes (e.g., having children, empty nesters), and couple’s coping with narcissism and/or related behaviors that are negatively impacting their relationship and other areas of life.
Therapy intensives are a service offered to either individuals or couples that wish to engage in an accelerated, intensive therapeutic process. The goals of therapy intensives are to reach greater therapeutic growth in a shorter amount of time. Therapy intensives may not be appropriate for every individual, couple, diagnosis, or presenting problem. This service can be combined with other services, such as traditional individual or couple’s therapy, or be offered as a standalone service.
Uncharted Psychology is a self-pay practice and does not currently accept insurance. There are many reasons that contribute to this decision, and we believe in transparency with our clients. Not accepting insurance means we do not have to engage in the insurance verification and claims process, which includes a significant amount of time. This allows us to spend more time on what we love, the clients and therapeutic work, advanced training, and creating new ways to meet the needs of clients and our community without the constraints of insurance companies. Constraints by insurance companies may be excluding coverage for specific diagnoses or non-psychological issues that are important to clients but are not billable by insurance companies or length of treatment (e.g., number of sessions within a specified time period). Self-pay also allows clients to have greater choice and control of their care as they are not limited to a specific list of providers paneled with their insurance carrier. Additionally, clients may have increased privacy and confidentiality (except for legal limits of confidentiality) and may not be required to have a formal diagnosis on their medical record (please note, this does not apply if you choose to submit for out-of-network reimbursement with your insurance carrier after self-paying).
Clients can submit for reimbursement from their insurance carrier after self-paying by submitting a superbill to the insurance carrier. A superbill is an itemized document that outlines the services provided during each appointment, it includes procedural code(s) for services rendered, diagnostic code(s), date(s) of service, and provider information. For clients that wish to submit for reimbursement from their insurance carrier, Uncharted Psychology can provide you with a superbill upon your request. Please note, clients are responsible for submitting the superbill to their insurance carrier, Uncharted Psychology does not submit forms or claims to insurance carriers. Additionally, the submission of a superbill does not guarantee reimbursement from the insurance carrier.
We encourage every individual to make the decision that is best for them, and if that is pursuing treatment with a mental health provider paneled with your insurance carrier, our office would be happy to review a list of potential providers (provided to us by the client) and make recommendations. Wherever your journey takes you, Uncharted Psychology wants you to be in control.
15-minute Connection Check | Free |
Intake – Individual Psychotherapy | $225 |
Intake – Couple’s Psychotherapy | $250 |
Individual Psychotherapy Sessions | $200 |
Couple’s Psychotherapy Sessions | $225 |
Intensives | Pricing is determined based on the needs/length of the intensive session or package. |
Workshops | Pricing varies per workshop. |
Consultation Projects | Pricing is project specific. |
Effective January 1, 2022, a ruling went into effect called the “No Surprises Act,” which requires mental health practitioners to provide a “Good Faith Estimate” (GFE) about out-of-network care to any patient who is uninsured or who is insured but does not plan to use their insurance benefits to pay for health care items and/ or services.
The Good Faith Estimate works to show the cost of items and services that are reasonably expected for your mental health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, and your bill is $400 or more for any provider or facility than your Good Faith Estimate for that provider or facility, federal law allows you to dispute the bill.
You are encouraged to speak with your provider at any time about any questions you may have regarding your treatment plan, or the information provided to you in this Good Faith Estimate. You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
Is there a couch? Do I have to lay on it?
Of course there is a couch, but also chairs – or we can sit on the floor if you prefer. No lying down required, of course unless you prefer it.
Can you read my mind?
Absolutely not, however, after years of practicing, studying, and working with humans, therapists sometimes recognize patterns in thinking and behavior before clients do and may be able to anticipate common reactions or responses, which at times can feel as though they are reading (or inside) your mind. But there are no supernatural powers here.
I’m nervous and I feel like cancelling, maybe I don’t really need therapy.
While this is not a question, it is a common statement from new clients, especially ones that have never been to therapy before. It is NORMAL to feel nervous, and even normal to question or second guess yourself. Deciding to begin or resume therapy is a big decision, one that takes courage and vulnerability.
What if I start therapy but I don’t think it’s working, or I don’t connect with the therapist?
Most therapists check in with clients regarding how they are feeling about the pace and progress in therapy, as well as the connection between client and therapist. This is a great time to voice your concerns, which may lead to changing the therapeutic approach or modality with the same therapist, but it can include discussing if a different therapist may be a better fit for the client. Clients are encouraged to voice their concerns regarding anything related to treatment or their therapist. We welcome these discussions and believe they are critical to success in treatment. The therapeutic relationship between client and therapist is a critical factor in treatment success. We cannot speak for every therapist, but a client’s decision to advocate for what they need in therapy or in a therapist, even if that is without Uncharted, is a great thing! We can work together to find a better fit, whatever and whomever that might be.
How do I decide on a type of therapy?
There are many, many types of therapies available and determining which one is right for you can feel overwhelming. If you do not have any idea where to start, discuss available therapies with your therapist based on what you would like to work on in therapy and your goals for therapy.
Think we may be a good fit and interested in working together? Schedule a Connection Check, a free 15-minute video or phone consultation to determine if we have the “connection” you are looking for with your mental health provider. If after the Connection Check, or at any point during services, if it is decided that we are not a good fit, or therapeutic needs are outside our scope of competence, I can offer referrals to other providers that may be a better fit or are trained within the identified area of treatment.
An introduction to Dr. Keller and her therapeutic approach. You will be asked to share a brief overview of the reason(s) for seeking therapy, what you hope to achieve in therapy, and what you are looking for in a mental health provider. If determined that you and Dr. Keller are a good fit, you will be scheduled for a formal intake appointment. If it is determined that you may be better served by another mental health provider or organization, referrals can be shared.